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"The most dangerous decision-making fallacy is that informed decision-makers will naturally make better, more objective decisions. Making consistently timely, effective, informed decisions takes hard work. Trust me – it’s worth it.  Effective decision-making is the essential common ingredient behind every successful step, initiative, and strategy that people, organizations, and national governments undertake." 

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    The 737 Max 8 and the 
challenges of software complexity
    Ozzie Paez
    • Apr 8, 2019
    • 10 min

    The 737 Max 8 and the challenges of software complexity

    The tragic crashes of two Boeing 737 Max 8, one in Indonesia on October 28, 2018 and the other in Ethiopia on March 10, 2019, are highlighting the risks and uncertainties introduced by software in automated systems. The investigations are proceeding despite Ethiopia’s decision not to cooperate with the United States National Transportation Safety Board (NTSB). Reports of US pilots encountering control problems with the Max 8’s Maneuvering Characteristics Augmentation System
    44 views0 comments
    The fatal Uber self-driving car crash - update
    Ozzie Paez, Dean Macris
    • Jul 12, 2018
    • 3 min

    The fatal Uber self-driving car crash - update

    The US National Transportation Safety Board (NTSB) has issued a preliminary report on the fatal March 28, 2018 ‘self-driving’ vehicle accident. The preliminary findings support our own assessment of the incident[1]. It included additional details on the vehicle and its autonomous driving technology: “Uber had equipped the test vehicle with a developmental self-driving system. The system consisted of forward- and side-facing cameras, radars, LIDAR, navigation sensors, and a
    45 views0 comments
    The increasingly confusing language of automation
    Ozzie Paez
    • May 17, 2018
    • 4 min

    The increasingly confusing language of automation

    One of the barriers to understanding emerging technologies is language. Innovative technologies introduce new words that initially are poorly understood. These include technical terms, contractions and acronyms that quickly join the techno-lexicon. The results can be confusing, imprecise language that undermine learning and shared understanding. That’s the case with the expanding vocabulary of autonomous technologies like self-driving vehicles. This document is intended t
    13 views0 comments
    Automation and the unaware caretakers
    Ozzie Paez, Dean Macris
    • May 1, 2018
    • 6 min

    Automation and the unaware caretakers

    We are increasingly relying on technology to automate tasks and make decisions. Artificial Intelligence (AI), analytics and machine learning
    42 views0 comments
    Safety implications of self-driving cars
    Ozzie Paez
    • Apr 3, 2018
    • 1 min

    Safety implications of self-driving cars

    Bad things can happen when decision-makers encounter conflicting information in demanding environments. It's worse when crucial informat
    6 views0 comments

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