Ozzie Paez
The informed decision-maker fallacy
A common and dangerous decision-making fallacy is that informed decision-makers predictably make better, more objective decisions. It’s...
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"The most dangerous decision-making fallacy is that informed decision-makers will naturally make better, more objective decisions. Making consistently timely, effective, informed decisions takes hard work. Trust me – it’s worth it. Effective decision-making is the essential common ingredient behind every successful step, initiative, and strategy that people, organizations, and national governments undertake."
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Ozzie Paez
Dec 8, 20222 min read
Exceptional Transformation
Coping with disruptive technological innovations is a daunting challenge for established businesses and institutions. Disruptions...
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Ozzie Paez
Nov 11, 20212 min read
Remote Patient Monitoring: challenges and opportunities
All technologies introduce controversies and disruptive technologies can kick up a storm. My colleagues and I have experienced these...
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Ozzie Paez
Jul 22, 20212 min read
Operational Elasticity
The COVID crisis tested healthcare’s robustness (the capacity to take a punch) and agility (the ability to adapt). Many hospitals...
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Ozzie Paez
Jul 19, 20216 min read
Saving lives in future emergencies
I authored this story several years ago based on 20+ years evaluating innovative health technologies, with input from health tech leaders...
91 views0 comments
Ozzie Paez
May 21, 20211 min read
Preparedness and healthcare specs
I’ve spent much of my career helping clients define their needs, expectations, and #requirements in the face of continuous technological...
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Ozzie Paez
Apr 27, 20211 min read
COVID lessons learned: Part 2
My previous post discussed community feedback received after 9/11 on federal plans for improving preparedness. We learned from healthcare...
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Ozzie Paez
Feb 9, 20211 min read
AI's indispensable enablers
Artificial intelligence is most effective when complemented with other technologies, particularly modeling and analytics. These are...
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Ozzie Paez
Nov 18, 20204 min read
Decision-making’s crucial 3rd leg
In his book, Thinking Fast and Slow, Nobel Laureate Daniel Kahneman describes two systems that drive our thinking and decision-making....
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Ozzie Paez
Aug 17, 20201 min read
Lockdowns are killing supply chains
It’s been frustrating helping business and political leaders understand the unplanned consequences of economic lockdowns.
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Ozzie Paez
Jul 21, 20201 min read
Prepare for 2021
Sometimes conditions beyond their control leave business leaders with few good choices...
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Ozzie Paez
Jul 1, 20201 min read
Restarting the economy: a long process
There are clear disconnects between politics, business, and the realities of reopening the economy.
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Ozzie Paez
Jun 29, 20201 min read
Safe and out of business is no business
...regaining and delivering sustainable profitability is your top concern. Safely, yes, but safe and out of business is no business at all.
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Ozzie Paez
Jun 19, 20201 min read
All in it together? Sort of...
Business is a contact sport. Entrepreneurs, executives, and consumers accept that in free markets there are always winners and losers.
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Ozzie Paez
Jun 13, 20201 min read
Tentative reopenings
Low in-store traffic is far too common to suggest a strong, early recovery.
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Ozzie Paez
May 21, 20202 min read
Surviving the COVID economy
I counted more than ten failed businesses during a recent walk. There were many others whose operations were visibly unprofitable...
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Ozzie Paez
May 9, 20201 min read
Reopening constraints and profitability
States are setting new requirements as conditions for businesses reopening. They are particularly strict and disruptive to social businesses
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Ozzie Paez
May 2, 20201 min read
Application notes: Starbucks
Starbucks’ (SB) success relies on a socially centered customer value proposition...
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Ozzie Paez
Apr 29, 20201 min read
Applying OPR's recovery framework
This post discusses the OPR Framework’s application to social businesses, particularly restaurants...
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Ozzie Paez
Apr 16, 20201 min read
Business model uncertainties
Business models define their business’ rationale and operational logic. They encompass the processes and functions that transform inputs int
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