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Ozzie Paez
- Jul 21, 2020
- 1 min
Prepare for 2021
Sometimes conditions beyond their control leave business leaders with few good choices...
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Ozzie Paez
- Jun 13, 2020
- 1 min
Tentative reopenings
Low in-store traffic is far too common to suggest a strong, early recovery.
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Ozzie Paez
- May 2, 2020
- 1 min
Application notes: Starbucks
Starbucks’ (SB) success relies on a socially centered customer value proposition...
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Ozzie Paez
- Feb 28, 2020
- 1 min
The business of life must go on
Coronavirus has captured our attention. The best antidote to fear is good information...
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