OzziePaezResearch

An aggravated injury led me to the ER this weekend – a rare event. It was also an opportunity to observe and ask about conditions at...

Healthcare systems need to look beyond healthcare for lessons and solutions to meet the current and future crisis.

I’ve spent much of my career helping clients define their needs, expectations, and #requirements in the face of continuous technological...

Healthcare, Public Health, and Emergency Services endured unprecedented challenges coping with #covid19. The pandemic’s impacts on the...

Previous posts in this series dealt with lessons learned after a mass casualty event – 9/11. This one focuses on mounting disasters that...

My previous post discussed community feedback received after 9/11 on federal plans for improving preparedness. We learned from healthcare...

My previous post illustrated modeling through the SIR epidemiological model. This one describes how models are updated based on how well...

My last post discussed how #AI, #modeling, and #analytics complement each other and synergistically drive performance and...

It’s been frustrating helping business and political leaders understand the unplanned consequences of economic lockdowns.

COVID-19 is helping illuminate how our genetic makeup affects our response to viruses, medicines, and therapies.

Sometimes conditions beyond their control leave business leaders with few good choices...

There are clear disconnects between politics, business, and the realities of reopening the economy.

...regaining and delivering sustainable profitability is your top concern. Safely, yes, but safe and out of business is no business at all.

he COVID-19 crisis has been exasperating for many of us in part because of contradictory explanations from experts and news sources...

Business is a contact sport. Entrepreneurs, executives, and consumers accept that in free markets there are always winners and losers.

Low in-store traffic is far too common to suggest a strong, early recovery.

I counted more than ten failed businesses during a recent walk. There were many others whose operations were visibly unprofitable...

States are setting new requirements as conditions for businesses reopening. They are particularly strict and disruptive to social businesses

Starbucks’ (SB) success relies on a socially centered customer value proposition...

This post discusses the OPR Framework’s application to social businesses, particularly restaurants...