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"The most dangerous decision-making fallacy is that informed decision-makers will naturally make better, more objective decisions. Making consistently timely, effective, informed decisions takes hard work. Trust me – it’s worth it. Effective decision-making is the essential common ingredient behind every successful step, initiative, and strategy that people, organizations, and national governments undertake."
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The informed decision-maker fallacy
A common and dangerous decision-making fallacy is that informed decision-makers predictably make better, more objective decisions. It’s...

Ozzie Paez
Dec 29, 20222 min read


Exceptional Transformation
Coping with disruptive technological innovations is a daunting challenge for established businesses and institutions. Disruptions...

Ozzie Paez
Dec 8, 20222 min read


The dangers of nuclear bluffing
The last time the world faced a dangerous nuclear crisis like the war in Ukraine was during the 1962 Cuban Missile Crisis. There had been...

Ozzie Paez
Mar 21, 20222 min read


Putin & the Laws of Human Stupidity
Analysts prefer objective measures to subjective qualitative factors. Numbers simplify analysis and allow the application of quantifiable...

Ozzie Paez
Mar 15, 20222 min read


Proliferation & Putin's Ukraine crisis
Threatening crises promote tunnel visions as those affected focus on their immediate effects. It’s only later, after normalcy returns,...

Ozzie Paez
Mar 8, 20222 min read


Quantifying health and healthcare
The heart of digital transformation is quantification or more specifically the capacity to continuously measure (sample) processes,...

Ozzie Paez
Jan 29, 20222 min read


Healthcare lessons beyond healthcare
Healthcare systems need to look beyond healthcare for lessons and solutions to meet the current and future crisis.

Ozzie Paez
Jul 23, 20211 min read


Operational Elasticity
The COVID crisis tested healthcare’s robustness (the capacity to take a punch) and agility (the ability to adapt). Many hospitals...

Ozzie Paez
Jul 22, 20212 min read


Saving lives in future emergencies
I authored this story several years ago based on 20+ years evaluating innovative health technologies, with input from health tech leaders...

Ozzie Paez
Jul 19, 20216 min read


Preparedness and healthcare specs
I’ve spent much of my career helping clients define their needs, expectations, and #requirements in the face of continuous technological...

Ozzie Paez
May 20, 20211 min read


Research: Tech and catastrophes
Healthcare, Public Health, and Emergency Services endured unprecedented challenges coping with #covid19. The pandemic’s impacts on the...

Ozzie Paez
May 19, 20211 min read


Coping with mass casualty events
Previous posts in this series dealt with lessons learned after a mass casualty event – 9/11. This one focuses on mounting disasters that...

Ozzie Paez
May 6, 20211 min read


Decision-making’s crucial 3rd leg
In his book, Thinking Fast and Slow, Nobel Laureate Daniel Kahneman describes two systems that drive our thinking and decision-making....

Ozzie Paez
Nov 17, 20204 min read


Blinded by coincidence (i.e. sometimes s#!t happens)
THIS POST was first published in June 2012. It's been updated to include new lessons and research in the science and craft of...

Ozzie Paez
Sep 27, 20203 min read


Prepare for 2021
Sometimes conditions beyond their control leave business leaders with few good choices...

Ozzie Paez
Jul 21, 20201 min read


Restarting the economy: a long process
There are clear disconnects between politics, business, and the realities of reopening the economy.

Ozzie Paez
Jul 1, 20201 min read


Benchmarks and uncertainty
he COVID-19 crisis has been exasperating for many of us in part because of contradictory explanations from experts and news sources...

Ozzie Paez
Jun 26, 20201 min read


Business model uncertainties
Business models define their business’ rationale and operational logic. They encompass the processes and functions that transform inputs int

Ozzie Paez
Apr 16, 20201 min read


Clarifying uncertainties
This post offers insights for identifying and contextually clarifying post-lockdown economic, strategic, and operational uncertainties.

Ozzie Paez
Apr 14, 20201 min read


The human toll of unemployment
We are now hearing from officials and the media that, if/when Corona spreads in the US, cities may have to essentially shut down...

Ozzie Paez
Feb 13, 20201 min read
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