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Oct 5
3 min

Availability heuristic and decisions on thin ice

THIS POST was first published in April 2012. It follows my previous post on heuristics and decision-making. It has been updated to inclu...

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Ozzie Paez

Sep 30
3 min

Decisions and mental shortcuts

THIS POST was first published in April 2012. It's been updated to include new lessons and research in the science and craft of decision-m...

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Blinded by coincidence (i.e. sometimes s#!t happens)

Ozzie Paez

Sep 28
3 min

Blinded by coincidence (i.e. sometimes s#!t happens)

THIS POST was first published in June 2012. It's been updated to include new lessons and research in the science and craft of decision-ma...

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Seeing ≠ Believing: the vision-perception disconnect

Ozzie Paez

Sep 25
3 min

Seeing ≠ Believing: the vision-perception disconnect

THIS POST was first published in July 2012. It's been updated to include new lessons learned from growing deployments of smart technologi...

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Ozzie Paez

Jan 4
1 min

Soleimani's lost utility-A lesson

There is an important lesson for strategists and political, military, and business leaders in the killing of General Soleimani...

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The fatal Uber self-driving car crash - update

Ozzie Paez, Dean Macris

Jul 12, 2018
3 min

The fatal Uber self-driving car crash - update

The US National Transportation Safety Board (NTSB) has issued a preliminary report on the fatal March 28, 2018 ‘self-driving’ vehicle acc...

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Who’s responsible for Uber’s self-driving vehicle accident?

Ozzie Paez, Dean Macris

Jun 15, 2018
6 min

Who’s responsible for Uber’s self-driving vehicle accident?

The harrowing video of a pedestrian getting struck by a self-driving Uber vehicle shocked the nation. Tragically, the victim later died a...

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Hindsight: tripping over the past on our way to the future

Ozzie Paez

Jun 6, 2018
3 min

Hindsight: tripping over the past on our way to the future

Hindsight bias is one of the most seductive, influential and damaging cognitive traps. Research suggests that we’re susceptible to judgin...

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Biases and the dangers of feeling certain

Ozzie Paez

Jun 5, 2018
2 min

Biases and the dangers of feeling certain

Strong beliefs can undermine our ability to analyze facts and make informed decisions. They promote biases that compromise our ability t...

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Ozzie Paez, Dean Macris

May 1, 2018
6 min

Automation and the unaware caretakers

We are increasingly relying on technology to automate tasks and make decisions. Artificial Intelligence (AI), analytics and machine learning

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