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"The most dangerous decision-making fallacy is that informed decision-makers will naturally make better, more objective decisions. Making consistently timely, effective, informed decisions takes hard work. Trust me – it’s worth it. Effective decision-making is the essential common ingredient behind every successful step, initiative, and strategy that people, organizations, and national governments undertake."
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Patients driving healthcare innovation
Discussions of innovative medical technologies such as BioBeat’s remote patient monitoring system are usually framed from the...

Ozzie Paez
Jan 5, 20222 min read


Covid's staggering indirect human costs
It will take years for epidemiologists and medical researchers to tallie the human costs of the Covid pandemic. The easiest will be the...

Ozzie Paez
Dec 29, 20213 min read


Barriers to healthcare innovation
Replacing legacy medical equipment with innovative new technologies is challenging because in healthcare there is little room for error....

Ozzie Paez
Dec 10, 20212 min read


Harvard Digital Health Wrap-Up
Harvard’s last Digital Health cohort of 2021 wrapped December 4th. There were 191 participants from across the world. This was one of the...

Ozzie Paez
Dec 9, 20211 min read


Remote Patient Monitoring: challenges and opportunities
All technologies introduce controversies and disruptive technologies can kick up a storm. My colleagues and I have experienced these...

Ozzie Paez
Nov 11, 20212 min read
New technologies help hospitals cope
Hospitals facing high demands and limited bed space are sending Covid patients home earlier than they’d prefer. It’s a classic response...

Ozzie Paez
Oct 12, 20211 min read


Healthcare lessons beyond healthcare
Healthcare systems need to look beyond healthcare for lessons and solutions to meet the current and future crisis.

Ozzie Paez
Jul 23, 20211 min read


Saving lives in future emergencies
I authored this story several years ago based on 20+ years evaluating innovative health technologies, with input from health tech leaders...

Ozzie Paez
Jul 19, 20216 min read


Preparedness and healthcare specs
I’ve spent much of my career helping clients define their needs, expectations, and #requirements in the face of continuous technological...

Ozzie Paez
May 20, 20211 min read


Research: Tech and catastrophes
Healthcare, Public Health, and Emergency Services endured unprecedented challenges coping with #covid19. The pandemic’s impacts on the...

Ozzie Paez
May 19, 20211 min read


Coping with mass casualty events
Previous posts in this series dealt with lessons learned after a mass casualty event – 9/11. This one focuses on mounting disasters that...

Ozzie Paez
May 6, 20211 min read


COVID lessons learned: Part 2
My previous post discussed community feedback received after 9/11 on federal plans for improving preparedness. We learned from healthcare...

Ozzie Paez
Apr 26, 20211 min read


COVID lessons learned: Part 1
Covid’s broadly impacted healthcare systems and their stakeholders. Hospitals were the most critical and hardest hit components on the...

Ozzie Paez
Apr 15, 20211 min read


Reflecting on 2020
2020 was a banner year for those who study and apply decision-making in disrupted and uncertain environments. Decision-making under...

Ozzie Paez
Dec 29, 20201 min read


Decision-making’s crucial 3rd leg
In his book, Thinking Fast and Slow, Nobel Laureate Daniel Kahneman describes two systems that drive our thinking and decision-making....

Ozzie Paez
Nov 17, 20204 min read


Can damaging biases affect AI? Yes!
Many believe that artificial intelligence and smart technologies will eliminate their damaging influences, but experience and research sugge

Ozzie Paez
Nov 5, 20202 min read


Availability heuristic and decisions on thin ice
THIS POST was first published in April 2012. It follows my previous post on heuristics and decision-making. It has been updated to...

Ozzie Paez
Oct 5, 20203 min read


Decisions and mental shortcuts
THIS POST was first published in April 2012. It's been updated to include new lessons and research in the science and craft of...

Ozzie Paez
Sep 30, 20203 min read


Blinded by coincidence (i.e. sometimes s#!t happens)
THIS POST was first published in June 2012. It's been updated to include new lessons and research in the science and craft of...

Ozzie Paez
Sep 27, 20203 min read


Seeing ≠ Believing: the vision-perception disconnect
THIS POST was first published in July 2012. It's been updated to include new lessons learned from growing deployments of smart...

Ozzie Paez
Sep 25, 20203 min read
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